Privacy Policy

Game Con Canada (“GCC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, participate in promotions, or engage with us online or at our events. This policy applies to all data collection on the GCC Website, ticketing, Mobile App and mail campaigns.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us:

• Name, email address, mailing address, and phone number

• Payment information when purchasing tickets or merchandise

• Social media handles (if you engage through our platforms)

• Information provided through forms, surveys, contests, or applications

b. Information Collected Automatically:
When you visit our website, we may automatically collect:

• IP address and device information

• Browser type and operating system

• Pages viewed and time spent on the site

• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We may use your information to:

• Process ticket sales, exhibitor applications, and other transactions

• Communicate with you about Game Con Canada events, updates, and offers

• Improve our website, marketing campaigns, and attendee experience

• Administer promotions, contests, and surveys

• Comply with legal obligations or enforce our Terms of Service

3. How We Share Information

We do not sell your personal data. We may share your information with:

• Service providers who help operate our website, ticketing systems, or marketing campaigns

• Event partners and sponsors when you choose to engage with them (e.g., contest entries, quests, or partner booths)

• Law enforcement or regulators if required by law or to protect our rights and the safety of others

All third-party partners are required to handle your information in accordance with applicable privacy laws and this policy.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

5. Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and deliver targeted content. You can modify your browser settings to disable cookies, but doing so may limit certain site features.

7. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access, correct, or request deletion of your personal information

• Withdraw consent for certain uses of your data

• Request information about how your data is used and shared

To exercise these rights, contact us using the information below.

8. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our website or services after updates means you accept the revised policy.